Viewing your TruNPS score

An overview of your TruNPS score can be found in the TruNPS section of each touchpoint (in-store, online, etc.) in Your Dashboard.

This overview provides a snapshot of the overall TruNPS score, quantity of responses and the breakdown of TruSegments: Fans, Indifferent and Disappointed.  You can also gain some insight into the trend of this score over the period of time you are viewing in the dashboard

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